A question from Pete: My Apple Watch is brand new and it’s showing the wrong time zone. The date is also incorrect. How do I fix this bug?
When you set up your Apple Watch, it usually detects your current location and adjusts your time zone automatically. However, sometimes you will need to select your time and date settings manually.
If your Apple Watch is showing the wrong time & date, follow these steps below to troubleshoot it.
Enabling Location Services
To turn ON location services, you will need your iPhone.
- Go to the Settings app.
- Find Privacy.
- Tap on Location Services.
Check that Location Services is enabled; if it is disabled, then you will need to enable the feature. On that same setting page, make sure to check that it is configured correctly with the Watch. To do so, Tap on the Apple Watch Faces and verify this is set to ‘While Using the App.’
The Location Services feature ensures that your Apple Watch automatically adjusts to the right time zone that you’re in (based on your current location). If you’ve moved to a new place and the watch shows the old time zone, it might be worth looking into this setting.
Turn on Bluetooth and Wi-Fi
Without Bluetooth and Wi-Fi enabled, your Apple Watch won’t be able to function correctly. To activate these two features, all you need to do is:
- For Bluetooth, go to the Settings app > Bluetooth > Tap on the slider to make it green
If you want to make sure the Bluetooth connection has been established between your iPhone and Apple Watch, just follow the guide below.
- On your Apple Watch, Swipe up on the Watch Face.
- Swipe left or right until you locate Settings Glance.
- On this page, you will be able to establish if either device is Connected or Disconnected.
- You will also need to check if Airplane mode is disabled; this feature shouldn’t be on at this moment.
If you find that your iPhone or Apple Watch are not connected to one another, you might want to look at the steps below.
- Go back to the Bluetooth page (inside the Settings app on your iPhone).
- Check under the “My devices” section.
- You can connect them by tapping on your Apple Watch in the list of devices, and it should change from ‘Not Connected’ to ‘Connected.’
Restarting Both Devices
The changes you made above should lead your Apple Watch into displaying the correct timezone and date.
If that still doesn’t work, it’s time to turn your devices off and turn them back on.
By restarting BOTH devices (your iPhone and Apple Watch), you will find that the problem can resolve itself. It is the most straightforward fix and can save you plenty of time. To restart your Apple Watch and iPhone, follow the steps below:
- Press the Power button until you see “Slide to power off”.
- Drag it all the way to the right.
- You can tell if it is now turned off by having no display.
- Finally, Press and hold the same button (Sleep/Wake) until the Apple Logo appears.
For your Apple Watch:
- Press and Hold the Side Button until you see the Power Off slider.
- Drag the slider to turn off your Apple Watch completely.
- Press and hold the side button again to turn it back on.
Your iPhone and Apple Watch should start to sync with one another. I see no reason why your watch should still display the wrong date and time.
If the problem still occurs, bring it to a nearby Apple Store.