Are you seeing a “Profiles/MDM wants to make changes” popup on your Mac?
The Profiles/MDM message requires the computer owner to enter their username and password to continue.
This popup can be related to the management of your Mac by a mobile device management (MDM) system. Nevertheless, it’s also possible that malware or virus has been installed on your macOS machine.
Today’s blog post will cover what the “Profiles/MDM wants to make changes” message means and how you can fix it. Whether you’re dealing with an MDM issue or suspect that you have malware on your Mac, we’ve got you covered with a few different solutions to try.
Check for Unwanted Profiles
The first thing you want to do is check for unwanted profiles or certificates that have been installed on your Mac.
To do so:
- Click on the Apple logo and select “System Preferences.”
- Click on the “Profiles” icon.
- Select the profile you want to delete and click the “-” button at the bottom of the list.
- In the confirmation dialog, click “Remove” to remove the configuration profile.
Profiles/MDM from Xfinity WiFi Hotspots
If you’re using Xfinity WiFi hotspots, you may notice this popup. This is because Xfinity requires installing a profile to ensure you get the best connection.
Furthermore, if you already have a certificate installed and it’s expiring, you will need to delete the existing profile. That will solve the Profiles/MDM issue.
Follow the instructions above to find the configuration profile for your Xfinity Hotspot, and then delete it from your Mac.
