Are you unable to view photos that have been sent to you in iMessage? Many iPhone users have reported that their iMessage is stuck on “Tap to Download” and will not let them view the photos.
Not too long ago, I found myself in a similar situation. When I opened iMessage, I was greeted with a “Tap to Download” on each photo and video. I thought, “no problem, I’ll just tap on the files, and they’ll download right away,” but that was not the case.
iMessage wouldn’t allow me to download the photos onto my iPhone.
If you’re facing the same trouble where the Tap to Download button is not working, this article will help you fix it.
Enable WiFi or Cellular Data
One of the most common causes of the “Tap to Download” feature not working in iMessage is a lack of internet connectivity.
The first step in troubleshooting this issue is ensuring your iPhone is connected to WiFi or cellular data. iMessage will then be able to display the photos and videos that was sent to you.
Reset Network Settings
If your iPhone is connected to a WiFi network but the Tap to Download feature is still not working, it’s time to reset the network settings.
Step 1: Open the Settings app.
Step 2: Go to General > Reset.
Tap 3: Tap on Reset Network Settings.
When prompted, enter your iPhone passcode and confirm that you want to reset your network settings. This should fix any issues with iMessage being unable to download media attachments.
Reset your iMessage
Another potential solution to the “Tap to Download” issue in iMessage is to reset the iMessage feature on your iPhone. This method will help resolve any potential glitches or bugs that may have caused the problem.
Step 1: Go to the Settings app.
Step 2: Scroll down and tap on Messages.
Step 3: Disable iMessage and wait 30 seconds.
Step 4: Turn iMessage back on.
Step 5: Tap on Send & Receive.
Step 6: Select the Apple ID associated with your iMessage account.
Step 7: Tap on Sign Out.
Step 8: Close the Settings app and wait for a few minutes.
Step 9: Go back to Settings > Messages > Send & Receive and sign back in with your Apple ID.
iMessage should automatically load photos and videos upon receiving them. However, connectivity issues can be the culprit that prevents it from working properly.
Furthermore, the Tap to Download feature in iMessage can sometimes be buggy. Resetting the network settings and the Messages feature on your iPhone should resolve this problem in no time.