A question from Tony: My Apple Watch dialed 911 today and before I realized it was ringing, I hung up. Which they called right back to make sure everything was okay. How can I turn that feature off?
SOS is the name of the feature that allows you to call 911 for help. To activate this functionality, users must press and hold the side button until the emergency countdown appears. After the three seconds count, the Apple Watch will then call 911. When connected to Wi-Fi, the watch can also make the call directly.
In case you are in another country, instead of calling the U.S emergency services (911), your Apple Watch will call the equivalent emergency number of that particular country. Furthermore, if you assign someone to your emergency contact list, SOS will also send an alert to let the individual know about your situation.
Apple Watch accidentally called 911
This is a life-changing feature. It’s instrumental in every circumstance. But the activation method is “too easy” that sometimes your Apple Watch may accidentally call 911.
Here are some examples of Apple Watch users whose devices called 911 by accident.
I have an Apple Watch. Last night by mistake, I called SOS 911. Now the emergency contacts I have listed are all getting my location. How do I make this stop?
Reset the Apple Watch then go to settings in the Apple watch app on the phone and configure that SOS feature again.
I’m fairly new to Apple Watch. Someone told me I shouldn’t sleep in mine because there’s a button you could hit that’s like a panic/emergency type button. Is that true?
There is, I called the police once 😂😂 You just need to switch off automatic dialing and then you can sleep wearing it.
My mom sent the SOS by accident. For the record my Apple Watch is fine! I just update to the new and improved Apple Watch whenever a new version of the Watch is released.
When I upgraded to the Apple Watch Series 4, I gave my series 3 to my 85 year old mom. This morning I received this text from her phone. Within 2 minutes, we got a call from the police department saying they received an emergency call from my mom’s location. We assured them everything was fine. They wanted to know who they were speaking to for their record.
This is why I keep upgrading my Apple Watches. Yes, I just ordered a series 6.
I’ve set it off accidentally, I do not have cell service. yet, with in 3 mins I get call from emergency services to see if I’m ok. I’m not unhappy with this. I am older, do loads of out door exercise. Good to know this works.
I’m not sure if many of you have ever required emergency services in your respective countries but I did learn something today.
My son accidentally triggered the SOS on his watch (series 6) at school today which automatically called 000 (Australia). His watch is not setup on a phone plan, nor was it connected to wifi at the time.
We stopped in at our phone providers store on the way home to find out how this was possible.
Seems the newer watches can now connect to satellite (like our phones do) for emergency calls and doesn’t require a connection to a phone or wifi to make emergency calls.
I accidentally triggered it one day. Stay on the line and let them know it was accidental.
How to Disable Emergency SOS on Apple Watch
- On your iPhone, tap to open the Watch app.
- Go to General > Emergency SOS.
- To disable SOS, toggle Press and Hold for SOS to Off.
If you think the SOS feature is not suitable for you at the moment or needs to be turned off temporarily, then follow the instructions above. Although you can no longer activate the Emergency Call by pressing and holding the side button, this feature is still visible under the power-off slider.
You can always go back to the same Settings page and re-enable SOS. You may also find a similar feature to Emergency SOS on your iPhone as well.
Apple Watch Fall Detection: Does It Work?
Well, I’m not sure how this happened but I fell yesterday in a parking lot on my way home from a business trip. It was a hard fall & I was stunned. Still not sure how it happened. Thinking of turning on the fall detection feature. Thankfully, a really nice lady & man came to my rescue & were so kind and helpful. I’d like to know your experiences with this feature & whether you recommend it. I travel alone a lot for work purposes.
I have mine turned on. Figure I would rather not need it and have it than not have it and need it. When you open the Watch app on your iPhone, go to Emergency SOS and scroll down click Fall Detection, so you see the green dot, then it’s on.
Mine is turned on. It’s only “activated” on me once – a false alert as I had moved very quickly with my dogs who were getting into trouble. It is very insistent. Prompting you have to say you are OK twice. It’s worth the bother – mine remains on. I could have used it in Feb when a cinder block crashed on my head and knocked me out. Thankfully I wasn’t out long.
I turned it on because I find it very helpful in case of an emergency.
I’m glad I didn’t need it in the past and I hope I never will, but it’s reassuring that you have it just in case.
And since you have insurance, you should definitely try to get it replaced. What else would you use your insurance for?
So I fell this morning and the first sensation I had after feeling the impact in the hard floor was my Apple watch series 4 telling me I’ve fallen and asking should it call 911. I declined. Someone else called and I’ll be fine It feels good that if had I been alone, help was available.
Thanks, Apple Watch!!
Wonder if Apple could update the Watch app to detect if your heart stopped and/or you didn’t move for an hour or so, which would trigger the watch to call 911 or friend?
My mom lives alone, which is why I’m thinking about this. Was also thinking if she had the watch and she shared with me, could she share her heart rate and activity with me so I could see how many times she stood, steps taken?
It detects if you’ve got a low /high heart rate but I don’t know about stopped heart.
The new one can detect if you’ve taken a fall though, and if it doesn’t detect movement for a certain amount of time after a fall, it will ask if you’re ok and if it gets no answer, it will alert the authorities and your emergency contacts.
As for activity sharing, yes you can see how many steps she has taken, but the stand tracking works a bit differently. The stand count actually tracks if you’ve been active for over a minute every hour. This is the screen you’ll see for activity sharing.